Merchant Policies and Guarantees

Shipping limits:	. . . There is no additional charge for shipping in the continental United States. At this time we do not offer shipping to Alaska, Hawaii, Canada and other areas outside the U.S.
Customer guarantee:	. . . Our product warranty is actually quite simple. Your satisfaction is guaranteed. If for any reason you are not satisfied with your purchase (With the exception of items that are custom made or custom painted.), simply return it for a replacement or refund ! Due to the handcrafted nature of our lighting there is a 10% restocking charge on all returns other than those that are the result of damage in transit. We only make a few requests of all returns. (1) - If the package is damaged in shipping, please notify the shipping company and  My Uncle Buck immediately so that appropriate steps can be taken. (2) - Your order MUST be returned in the original packaging. The craftsman takes great care to ensure your product arrives in good condition. By using the original packing you will ensure it's safe return. (3) You must contact us before returning your order. The craftsman will then issue a Return Authorization Number that must appear on the shipping label of the carton. (4) Of course all requests for exchange or refund must be received within 10 days of receiving your order. These four requests are made to benefit both you and our craftsmen.
Payment options:	. . . We gladly accept Visa, Master Card and Discover Card at our online check-out.